Effective Date: May 19, 2026 Website: islescale.com

Islescale ("we," "us," or "our") is a social media and brand strategy agency based in Aruba. This Privacy Policy explains how we collect, use, and protect information submitted through islescale.com.

1. Information We Collect

We collect only the information you voluntarily provide through our contact form:

• Name

• Email address

• Message content

We do not collect payment information, account credentials, or sensitive personal data through this website.

2. How We Use Your Information

We use your information solely to:

• Respond to your inquiry

• Follow up on a potential working relationship

• Maintain records of business communications

We do not sell, rent, or trade your personal information.

3. Third-Party Tools

We use the following third-party services that may process visitor data:

• Meta Pixel / Facebook Ads — measures website traffic and supports advertising on Meta platforms. Meta may set cookies and collect data per its own privacy policy: facebook.com/privacy/policy

• Monday.com — receives and stores contact form submissions in our internal project management system: monday.com/l/privacy/privacy-policy

• Later.com — manages social media scheduling; does not receive contact form data, but may process publicly available engagement data from our social channels: later.com/privacy

We recommend reviewing each platform's privacy policy for full details.

4. Cookies and Tracking

Our website uses cookies and tracking pixels (primarily through Meta Pixel) to understand site usage and improve our marketing. You can disable cookies in your browser settings; some site features may not function properly if you do.

5. Data Retention

We retain contact form submissions until your inquiry is resolved, plus an additional six (6) months for reference and follow-up purposes. After that, the data is deleted unless you have become an active client or have explicitly opted in to ongoing communications.

6. Your Rights

You may request to:

• Access the personal information we hold about you

• Correct inaccurate information

• Delete your information

• Withdraw consent for future communications

To exercise any of these rights, email info@islescale.com. We will respond within a reasonable timeframe.

7. How to Delete Your Data or Account

You can request deletion of your personal information at any time.

If you submitted a contact form: Email info@islescale.com from the same email address you used to contact us, with the subject line "Data Deletion Request." We will delete your name, email, and message from our systems (including Monday.com) within 30 days and confirm once complete.

If you have an account with Islescale (client portals, workshops, or future platform access): Email info@islescale.com with the subject line "Account Deletion Request" from your registered email address. We will:

• Permanently delete your account and associated profile data within 30 days

• Remove your information from active systems and third-party tools where applicable

• Retain only what we are legally required to keep (e.g., invoicing records for tax purposes), which will be securely stored and not used for any other purpose

If you interacted with us through Meta platforms (Instagram, Facebook): To remove data Meta has collected about you through our Pixel or ads, you'll need to manage that directly through your Meta account settings: facebook.com/help/contact/540977946302970

We do not charge for deletion requests. If we are unable to fulfill your request for legal reasons, we will explain why in writing.

8. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

11. Contact

For any questions or requests regarding this Privacy Policy:

Islescale Aruba Email: info@islescale.com Website: islescale.com